AI-generated illustration (Imagen 3, via agy), 2026-10-16. Concept, not a real hotel.
Brand experience · Hotels and resorts
Your stay, in your wallet
For independent hotels, boutique chains, resorts and serviced apartments
A booking site keeps about 15 % of every room it sells, and up to 25 %. Then it sells you the same guest again next year. This recipe gives your hotel its own line to every guest who walks through the door, and keeps it open after checkout.
Set up:
one click applies the recipe to your account
Needs:
no PMS or POS integration; staff use our web POS on any phone or laptop
Lives in:
the guest's phone wallet, no app to download
The recipe in one card from the recipes catalog, R04
Brand experience
Your stay, in your wallet
Every guest leaves as your member, not the booking site's.
Hotels and resorts
Use it when
guests book through a booking site, and after checkout you never hear from them again.
It moves
guest enrollment: member cards created against check-ins, over 30 days.
It kills
the guest who belongs to the booking site; the goodbye at checkout.
Dose
one QR at reception, one at each venue, one at checkout.
Recipes catalog · R04
Ingredients
Your member card, in three designs: in stay, VIP, come back
A QR code for reception, one for each venue, one for checkout
One offer per venue, such as 15 % off dinner tonight
A direct-booking perk for the next stay
Your VIP level, with its own card design
A message for the guests staying with you
The stay
1
At reception
The guest scans the QR on the desk and confirms a phone number. Thirty seconds, and your member card is in their phone wallet with welcome points.
YOUR HOTELScan to joinYour member card, in your phone walletWelcome points on your first scan
Printed, on the desk
2
At the spa, restaurant and bar
The guest shows the card, earns points on what they spend, and can pay part of the bill with them. Every purchase is tied to a guest.
YOUR HOTELPoints340+45MemberLevelMemberEarn5 %GuestA. RiveraThe card, after the spa
3
At a venue, and on the lock screen
A QR at the restaurant door puts a personal offer on the card, and it comes off the bill by itself. When the bar starts happy hour, the guests staying with you see it on their lock screen.
6:02
Friday, October 16
YOUR HOTELnowBar happy hour tonight, 6 to 8 pm. Show your card at the bar.
YOUR HOTEL2h agoYour dinner offer is on your card: 15 % off tonight. It comes off the bill when you pay.
The lock screen
4
VIP, on spend or when you say so
A guest reaches your VIP level on spend, or staff move them there: a suite booking, an anniversary, a regular. The card itself changes.
5
At checkout
The guest scans the checkout QR, and the card becomes a "come back" card with a direct-booking perk on it. It stays in the wallet.
YOUR HOTELNext stay15 % offCome backBookDirectPoints1,180GuestA. RiveraAfter checkout
What you get
How many guests joined, against the check-ins you enter
Spend on property tied to a guest, and which venue offers were used
A list of past guests you can reach on their lock screen, without paying a booking site
